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How to Optimize Your Google Business Profile for Maximum Exposure
August 15, 2025

In today’s digital-first world, your Google Business Profile (formerly Google My Business) is often the first impression potential customers have of your company. Whether you run a local shop, a service-based business, or a large enterprise, optimizing your Google Business Profile can significantly boost your visibility, build trust, and drive more leads. At True North Technologies, we understand the power of local SEO and want to help you maximize your profile’s potential. Here’s a step-by-step guide to get your Google Business Profile working for you. 


1. Claim and Verify Your Profile 

If you haven’t already, the first step is to claim your Google Business Profile. Simply go to Google Business Profile and follow the prompts to either create or claim your business listing. Verification usually happens through a postcard, phone, or email. This step is crucial because only verified businesses can manage their profiles and access valuable insights. 


2. Complete Every Section with Accurate Information 

Google favors profiles that are thorough and accurate. Be sure to fill out every section: 

  • Business Name: Use your exact business name as it appears in real life. 
  • Address: Provide a precise, up-to-date address to help Google show your business in local search results and maps. 
  • Phone Number & Website: Make it easy for customers to contact you or learn more. 
  • Hours of Operation: Keep these updated, especially during holidays or special events. 
  • Business Category: Choose the most relevant category for your business — this helps Google connect you with the right audience. 


3. Add High-Quality Photos and Videos 

Visual content attracts attention and builds trust. Upload professional photos of your storefront, team, products, or services. Videos showcasing your business in action can also boost engagement. Aim for diverse images that accurately represent your brand and keep your profile lively and inviting. 


4. Encourage and Respond to Customer Reviews 

Reviews are a key factor in local SEO and customer decision-making. Encourage satisfied clients to leave honest reviews on your profile. Take time to respond thoughtfully to all reviews, thank positive reviewers and address any concerns in a professional manner. This interaction shows prospective customers that you care about their experience. 


5. Use Google Posts to Share Updates and Offers 

Google Posts allow you to share timely updates, promotions, events, or news directly on your Business Profile. Regular posts keep your audience informed and signal to Google that your business is active. Think of this as a mini social media platform that appears right in search results. 


6. Leverage Q&A to Provide Helpful Information 

Google Business Profiles include a Q&A section where potential customers can ask questions about your business. Monitor this regularly and provide clear, helpful answers. You can even preemptively add common questions and answers to guide users and reduce friction. 


7. Monitor Your Profile’s Performance with Insights 

Google offers valuable analytics that show how customers find your profile, what actions they take, and where they’re located. Use these insights to adjust your strategy and focus on what’s working best. True North Technologies can help you interpret these data points to drive even better results. 


Why Work with True North Technologies? 

Optimizing your Google Business Profile is just one part of a broader digital marketing strategy. At True North Technologies, we specialize in SEO, website development, and reputation management to help your business shine online. If you want expert guidance or hands-on help to get your profile and your entire online presence performing at its best, reach out to us today. 

 

Optimizing your Google Business Profile is a powerful way to increase local visibility, attract more customers, and grow your business. Start implementing these tips now to unlock your profile’s full potential. Contact us today! 

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