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Top 5 Reasons to Build a Small Business App in 2022
Taylor Tunnison • November 12, 2021

Trending technologies are changing the way people interact with their favorite brands. Websites, mobile apps, and social media platforms all offer consumers various ways to engage, discover special promotions, and purchase new products. Given that worldwide mobile use is at an all-time high and forecasted to grow, meeting these users where they already are can give small businesses a real advantage. Mobile apps are popular right now, especially those with ecommerce features. With the new year quickly approaching, here are our top 5 reasons to consider building an app for your business in 2022.

1. Increase Brand Awareness

Mobile apps can effectively promote brands by helping them stand out. They offer a great opportunity to make a lasting impression on current and future customers by raising visibility and improving the quality of experiences. Brand awareness also involves creating an emotional response to a logos, slogans, and value statements. Consumers are more likely to purchase products from businesses they identify with, so be sure to make an honest effort to connect with them. Stand for something meaningful, communicate your goals clearly, and appeal to diverse demographics to make a true impact. 

2. Nurture Customer Relationships

Internet users spend hours on mobile apps every day. Some estimates even put app usage at roughly 90% of mobile internet time. This fact presents an excellent opportunity to build brand loyalty. Meeting consumers on their smartphones will encourage them to view updates, place online orders, and recommend your business to their friends and family. Mobile users also want to verify that a business is active, friendly, and inviting before they choose a product or service. For instance, connecting an app to business Facebook and Instagram accounts will go a long way to foster trust and showcase your authenticity. Featuring rewards programs, review sections, and location directions will further show that customer experience is a top priority.

3. Boost Sales Growth

Small businesses mustn’t ignore the potential that mobile apps have to significantly boost sales. Ecommerce platforms have recently experienced explosive growth which is sure to continue for years. Because mobile apps are available 24/7, they serve as a valuable resource for customers, even while you’re away from the phone, office, or busy in a meeting. Users will be reminded of your brand every time they see the app’s icon or receive a notification. These subtle, direct signals can easily break through the overwhelming number of advertisements most people see on a daily basis. A simple reminder can prompt any internet user to place an online order, which tends to make them more likely to order more, and more often. Features like curbside pickup, store hours, and integrated calling can also drive foot traffic to promote greater offline sales.

4. Apply Data Analytics

One great benefit of mobile apps is the large amount of data they provide. Gathering useful information about customers and their purchasing habits is a gamechanger for small businesses. With user data at your fingertips, you can make educated decisions about product launches, marketing campaigns, and target audiences. A personalized approach such as this can mean the difference between a missed opportunity and a lifelong customer.

5. Gain a Competitive Advantage

Cutting-edge marketing tools are shaping the future of business. Mobile internet continues to outpace desktop use, and those which fail to adapt accordingly are likely to be left behind in no time. Almost half of small businesses in the United States have a mobile app, which means your competition has probably considered, if not already launched, their very own. Even if you have a professional website, mobile users tend to prefer using apps, and creating an ideal experience for them will have a lasting effect. In particular, younger demographics are much more likely to support brands with a user-friendly app than those without.


Position your business for a successful future by using technology trends to your advantage. Whether you’re a retailer, restauranteur, or entrepreneur, consider the current status of your online presence. A mobile app is often the logical next step after establishing your website and social media channels. If you have any questions or are interested in getting started, we hope you’ll reach out without hesitation.

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